Conditions for dog day care services at Crowhill Canines.
1.The client agrees that, in admitting their dog, Crowhill canines, has relied on the clients representation that their dog is in good health and has not harmed or shown aggression or threatening behaviour towards any person or any other dog. If your dog is showing signs of being unwell please contact the centre as soon as possible and keep your dog at home until the symptoms pass.
2. All dogs will be subject to an initial assessment by Crowhill canines staff prior to attending daycare for the first time. Crowhill canines reserves the right to refuse admission to any dog deemed in their absolute discretion to be, or have the potential to be, dangerous or disruptive.
3. Crowhill canines reserve the right to segregate initially, or at any subsequent time, any dog which appears nervous, frightened or otherwise uncomfortable in the presence of other dogs. Crowhill canines will, notify the client in such an event and discuss options for future day care sessions.
4. The client agrees to notify Crowhill canines immediately of any unwelcome, procreative, or dangerous behaviour of their dog that is the potential to cause harm to any other dog or individual.
5. Crowhill canines is a place where dogs co-mingle in groups and the client accepts that during the course of normal dog play their dog may sustain injuries. All dog play is carefully monitored at Crowhill canines to avoid injury, but scratches, punctures, torn ligaments or other injuries could occur despite the best supervision. The client accepts the pads on paws may initially become sensitive or sore until the dog becomes accustomed to the different surfaces and their nails may become worn down while playing outside.
6. The client authorises the staff of Crowhill canines to seek such vet advice and or treatment as they deem necessary, the client accepts that the staff of Crowhill canines will use our vet,Pets n Vets, Crookfur and give full consent to Pets n Vets, Crookfur to treat their pet.
7. Crowhill canines reserves the right to refuse admission if the client fails to provide adequate proof of vaccination [Including Bordetella] or the vaccinations are found to be expired or otherwise incomplete. We require an up to date copy of your vaccination certificate every-time your dog receives its boosters.
8. The client accepts that even though their dog is vaccinated against Bordetella [Kennel cough] There is a chance that their dog can still contract a variant of kennel cough. The client agrees they will not hold Crowhill canines responsible if their dog contracts kennel cough while attending Crowhill canines dog day care.
9. The client agrees to take any necessary measures or precautions to ensure that their dog is continuously free of contagious, infectious, or otherwise communicable diseases. The client further agrees to notify Crowhill canines immediately of any infectious and or contagious disease or conditions their dog has been exposed to or is affected by. Such diseases and conditions include, but are not limited to, distemper, hepatitis, kennel cough, parvovirus, coronavirus, worms, lymes disease, fleas, pregnancy, infectious skin diseases and internal parasites. Crowhill canines reserves the right to refuse admission until satisfied that the condition is resolved.
10. The client agrees to Crowhill canines using a water spray to correct your dog’s behaviour should it be undesirable ie.barking ,bullying and a time out ‘naughty’ crate If required.
11. The client agrees to ensure their dog has eaten at least one hour before arrival at Crowhill canines to ensure sufficient time to digest food before any exercise or play. Failure to do so may result in the potentially life threatening condition Bloat [Gastric torsion].
12. All dogs must be either spayed or neutered to attend Crowhill canines by 12 months of age. This is part of our licence requirements and it is unfortunately non negotiable.
13. Crowhill canines holds insurance for public liability, employers liability and care, custody and control of dogs which covers each dog whilst in Crowhill canines. A full copy of our insurance can be viewed at anytime.
14. Please note as part of our licence requirements we require a strict dog to staff ratio and as such at least 24 hours notice of cancellation is required. Otherwise the booking would have to be paid for.